Shipping & Returns
Shipping Policy
Welcome to Vanis Boutique! Our shipping policy is designed to provide a transparent and reliable experience for our customers. We ensure that your orders are carefully packaged and delivered to you in 3 - 7 business days for Domestic orders & 5 - 10 business days for International orders. Shipping costs are calculated at checkout based on the destination and the weight of the items in your order. We are committed to keeping you informed about the status of your order and any relevant tracking information. If you have any special shipping requests, feel free to reach out to our customer service team, and we will do our best to accommodate your needs.
Refund & Exchange Policy
At Vanis Boutique, we want you to be thrilled with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Should you wish to return or exchange an item, please contact us within 3 days of receiving your order. We accept returns of unworn, unwashed, or defective merchandise, with all tags attached.
Once we receive the returned items, we will process the refund or exchange promptly.
Refund will be processed in 3 - 5 business days or exchange delivered to you in 3 - 7 business days for Domestic orders & 5 - 10 business days for international orders. Please note that shipping fees are non-refundable. Cancellation is not available once order is placed. If you have any questions about our return and exchange policy, our team is here to assist you.